Introduction
In the ever-evolving field of Human Resources (HR), leaders who blend strategic foresight with a genuine commitment to people are rare. Veronica Oubayan is one such dynamic professional whose career has been defined by innovation resilience and the ability to drive change across organizations. With a wealth of experience and a deep understanding of workforce dynamics Veronica has emerged as a respected HR executive currently serving as the Senior Vice President of Human Resources at CarepathRx. Her journey from academic foundations to industry recognition paints the portrait of a leader who not only understands HR but elevates it to a key driver of business success.
Early Life and Educational Journey
Veronica’s success is deeply rooted in her strong educational background. She earned her Bachelor of Arts in Criminal Justice and Psychology from Canisius College. This unique combination provided her with a solid grasp of behavioral science and societal structures — key elements that later informed her people-centered approach to HR.
To further refine her expertise, she pursued a Master’s degree in Labor Relations and Human Resources Management from Cleveland State University. This advanced education gave her the tools to navigate the complex landscapes of labor laws organizational behavior and strategic HR planning.
Rising Through the Ranks at ExactCare Pharmacy
Veronica joined ExactCare Pharmacy in 2014 as a Human Resources Generalist. Her leadership potential and performance quickly set her apart. She rose through the ranks to become Vice President of Human Resources, leading the department during a period of extraordinary company growth.
Some of her notable contributions at ExactCare include:
- Scaling the Organization: She helped grow the workforce from just 50 employees to more than 950, all while maintaining a strong organizational culture.
- Talent Development: Veronica introduced initiatives that streamlined recruitment, onboarding, and professional development — all aligned with the company’s strategic goals.
- Workplace Culture: She championed internal programs such as the ExactCare Advantage, which emphasized employee engagement, recognition, and performance incentives.
Veronica’s work at ExactCare laid the groundwork for a people-first company culture that valued collaboration, transparency, and excellence.
Executive Leadership at CarepathRx
In 2021, Veronica stepped into a larger leadership role as Senior Vice President of Human Resources at CarepathRx, a comprehensive pharmacy services platform. At CarepathRx she manages HR for over 2,700 employees overseeing a large network of subsidiaries and partner organizations.
Key Responsibilities:
- Organizational Integration: After CarepathRx acquired ExactCare, Veronica led the integration of HR systems and cultures across both companies.
- Technology-Driven HR: She modernized the company’s HR operations by implementing Human Resource Information Systems (HRIS), enhancing efficiency and data-informed decision-making.
- Employee Engagement & DEI: Veronica continues to focus on building a diverse and inclusive workplace, implementing training programs and leadership development pipelines.
Her leadership ensures that CarepathRx remains competitive not just in healthcare services, but also as an employer of choice.
Recognition and Industry Influence
Veronica’s leadership has earned her national recognition in the HR field. Notable accolades include:
- Finalist – Crain’s Cleveland Business 2019 Excellence in HR Awards
This acknowledgment highlighted her impact at ExactCare and her ability to lead transformative HR initiatives. - Member – Forbes Human Resources Council
In 2023, she was invited to join the prestigious Forbes HR Council, where she shares insights on best practices and emerging trends solidifying her role as a thought leader in the industry.
Leading Through Crisis: The COVID-19 Pandemic
During the height of the COVID-19 pandemic, HR departments faced some of the toughest challenges in decades. Veronica responded with clarity compassion and agility. Her contributions included:
- Remote Work Implementation: She helped design and roll out remote work policies to ensure both safety and productivity.
- Employee Wellness Programs: Veronica made sure that mental health resources, virtual engagement activities, and flexible work arrangements were available to staff.
- Regulatory Compliance: Amidst constantly changing workplace laws and safety guidelines, her department ensured full compliance while prioritizing employee welfare.
These actions underscored her ability to lead in a crisis, providing both strategic direction and human empathy.
Leadership Style and Vision
Veronica Oubayan is widely respected for her leadership philosophy which is grounded in three core values:
- People First: Her initiatives always prioritize the well-being and growth of employees.
- Strategic Alignment: Every HR policy she implements is designed to support the company’s broader mission and financial goals.
- Innovation and Agility: She embraces change and leverages new technologies to future-proof HR systems.
Her style combines warmth with clarity earning her trust across departments and positioning her as a key contributor to executive strategy.
Conclusion
Veronica Oubayan is more than an HR executive — she is a visionary leader transforming how organizations think about talent culture and strategy. Her career path reflects the best qualities of modern HR leadership adaptability insight empathy nand a drive for excellence. From building high-performance teams at ExactCare to navigating organizational change at CarepathRx she continues to set a benchmark for what HR leadership can achieve in today’s business world.
As organizations increasingly recognize the strategic value of HR, leaders like Veronica will be instrumental in shaping the future of work.
Frequently Asked Questions (FAQs)
Q1. What is Veronica Oubayan’s current position?
A: She is the Senior Vice President of Human Resources at CarepathRx, overseeing HR operations for over 2,700 employees.
Q2. What educational background does Veronica have?
A: She holds a Bachelor of Arts in Criminal Justice and Psychology from Canisius College and a Master’s degree in Labor Relations and HR Management from Cleveland State University.
Q3. What major achievements did she have at ExactCare Pharmacy?
A: Veronica helped grow the company from 50 to over 950 employees introduced employee engagement programs, and developed performance management strategies.
Q4. What awards and recognitions has she received?
A: She was a finalist in the Crain’s Cleveland Business 2019 HR Awards and is a member of the Forbes Human Resources Council.
Q5. How did she handle the COVID-19 crisis?
A: She implemented remote work strategies enhanced employee wellness programs and ensured compliance with health regulations.
